Restaurant Review Responses is a hospitality industry focused business created by Fritz Kloepfel who started the Marketing and Brand Development business Mandalay Solutions 25 years ago in the Tampa Bay area.
It is staffed by marketing professionals with many decades of experience in all aspects of marketing and brand development.
The company was formed to very specifically address the unique dilemma that restaurant reviews on social media create for restauranteurs.
It was formed based on the belief that professionally written responses to restaurant reviews, both positive and negative, can dramatically improve the brand image of well run busiunesses.